Dear Roku,
Your SoundBridge Radio is truely awesome! I love it. I researched many internet radios before purchasing my SoundBridge. I looked at units made by Logitech, AcousticResearch, and countless nameless others, but the Roku SoundBridge had a superior feature set than the lot of them. I listen to my SoundBridge all the time, especially before bed and in the morning AND I use it as my primary alarm clock.
At least I did, until my SoundBridge died. Luckily, it died less than 30 days since I bought it! A cursory exam would suggest that it baked it's little brains out, but I didn't care 'cause I could get my money back!
Unfortunately that left me with a big problem. I still wanted an internet radio and Roku is totally the best around! So I spent even more money and got the bigger, nicer, Roku SoundBridge radio with built-in stereo speakers and sub! I was back!
I listen to ambient music at night to fall asleep, news in the morning when I start my day, and music with a beat when I'm working on the house. I even listen to music in other languages! It's so great!
At least, I used to, before it died. Again. Only this time the warranty is a few months expired, so it's my problem. I did the only thing I could do... took it apart and started poking around looking for broken bits.
When I got it apart and laid all the bits out in front of me I could tell what was wrong with it! The dragon is sick. At least, I think it is. I don't know what that bit is really called. I call it a dragon because of its shiny outside and how it spits fire. But it wasn't doing as good a job of spitting fire anymore. I could tell, cause I could see all the burn marks from where it used to be able to spit fire real well.
I would highly recommend not putting live dragons in radios. First of all, how do they even get food or water? I assume dragons need those things. How long do dragons live? I assume they would die eventually, I mean without food or water or anything. Then how will people get their music from a dead dragon? Obviously they won't, since my dragon died and now I have no music.
Putting aside the argument for or against the use of dragons in radios, I have to thank you for locking that dragon in there so tightly. It was hard to get that dragon out. REALLY hard. There was no way that dragon was going to get out of there on its own. Even after I removed 25 phillips and star-bit screws I still had to pry open many parts that had been most firmly glued together. Well done.
So anyway, I replaced my dead dragon with a more lively donkey. A nice donkey. Nice in a less-likely-to-burst-into-flames sorta way. And I've got my music back!
Seriously, good job on making one of the best internet radios out there. I love it. I wish you would make new ones. But... you know... new ones that actually *work* without bursting into flames. It's cool to mix music with fire at a concert, but not in my living room.
Thank you,
-Graham
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I sent this to Roku but they never responded. I bought two of their radios and they both broke, the first one after just a few days, the second one just out of warranty. This was before Roku got into the set-top streaming biz. It's hard to find nice internet radios. (No money to be made from apps or subscriptions.)
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I sent this to Roku but they never responded. I bought two of their radios and they both broke, the first one after just a few days, the second one just out of warranty. This was before Roku got into the set-top streaming biz. It's hard to find nice internet radios. (No money to be made from apps or subscriptions.)
